Why Is Everyone Smiling?: The Secret Behind Passion,
ISBN: , SKU: , AUTHOR: Spiegelman, Paul, PUBLISHER: Brown Books, Spiegelmans new book tells ong>theong> story of a successful health care call center business that could have morphed into a larger company by overseas outsourcing or cutting costs of employee benefits, but instead chose to focus on employee loyalty as ong>theong> most important component of his company. ong>Theong> book explains low- or no-cost practices that will impact ong>theong> lives of employees and ong>theong> success of small or large businesses.