Right Every Time: Using the Deming Approach
ISBN: , SKU: , AUTHOR: Price, F. / Price, Frank, PUBLISHER: CRC Press, A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time. Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio