Understanding Body Language - Monday, 25 January from
Course Overview This Understanding Body Language course will take place at Wolverhampton Science park, Wolverhampton. An enlightening and practical day to help us understand the messages our bodies send out - and how they might differ from the words we use! Have you ever wanted to know what your customers / others really feel? And whether their words are reflected in their behaviours? This course will give you practical behavioural identifiers to see how your customers really feel about either your products or service. By better understanding how people feel will enable you to enhance your message / offering to ensure your customers are really happy! Areas covered will include facial expressions, emotional responses, recognising when someone is uncomfortable, uninterested, disconnected and much more. Who Should Attend? This course is aimed at everybody, regardless of industry, who wants to understand how their message is being received, enabling the message to be enhanced to ensure the full impact and satisfaction of the recipients. Location / Refreshments This course is being held at Wolverhampton Science Park, being easily accessed from M54 Jnc 2. This full day course will be delivered by a highly qualified facilitator and will include light refreshments and buffet lunch. For more information or to book click the below link.... http://www.eventbrite.co.uk/e/understanding-body-language-tickets-?aff=es2