Quartz, Marble & Granite Kitchen Worktops Fitting and
At HQ Stone, we know repeat business relies on quality not quantity. So, it is very important that we have addressed all of your questions and have a clear understanding of your vision to assure we exceed your expectations. If you know you want to enhance the beauty of your environment, we'd love to hear from you. Whether you know exactly what you want or are in the conceptual stage of your project, we'd love to hear from you. With your goals in mind, we will provide the best available options and walk you through our entire seamless process. From basic layouts to highly custom designs, we love the opportunity and challenge of each project. We see every one as a work of art that will be with you for decades. And we want you to be happy every time you see our work. Our fabrication process relies on one team to template fabricate and install each individual job.This achieves a higher level of quality for you, as well as a standard of excellence and consistency that the fabricator and installation team is proud to call their own. We know and understand that stones are luxuries, and make every effort to adapt this (luxury) to a price affordable for all of us. We take conscious steps to have a straight forward process and open lines of communication giving you clarity through each step. Once you decide to purchase our worktops: Measure the width, length and depth of your worktops and email or provide via phone call, along with any drawings you may have. We will give you an initial quote based on these dimensions. This price is an estimate; all quotes are subject to change dependent upon your final size, materials and specifications. Scheduling We will call you within 3 business days from the time you approve the price quote. Appointments are typically held during business hours on Monday - Saturday. However, we will do our best to accommodate client schedules on a case by case basis. If you need to re-schedule, please let us know one business day prior to cancellation. Templates A template is an exact pattern of your future worktops created by the fabricator who produces it. In order to create an accurate template of your future worktops, we ask that the following items be met: Your cabinets need to be finished and level You must have finished walls where worktops will be secured Sinks, stove, and faucets must be on site Corbels or support must also be installed Decision maker MUST be present in order to verify and sign off on all worktop details Installation We will call you the business day prior to your installation to verify and specify the range of time the install team will arrive at your home. Please be sure all access and entry ways to your home and work space are clear. We advise that you turn off any air systems to limit the little dust that is created. Thank you for participating in this easy-to-follow process. And, thank you for purchasing from HQ Stone, where You are always the most important part of the process! Contact us for free quote. Best Regards from HQ Stone LTD.