Care Coordinator - Clarendon Home Care - Kingston in
Family-run home care company Clarendon Home Care is looking for an enthusiastic, hard-working and reliable person to join our team as a care coordinator based at our offices in Kingston upon Thames. As a care coordinator you will join our busy, bustling operations department which is the first line of communication for care workers, service users, family members and health and social care professionals. You'll field daily phone calls and e-mails in a calm and professional way and you'll be an excellent written and verbal communicator who is cool under pressure while always being patient and professional. You'll be able to prioritise your tasks across any given day and you'll enjoy a challenging and hectic but extremely rewarding work environment. You'll find satisfaction in helping others, solving their problems and making a real and remarkable difference to their day. You'll have an outgoing and friendly personality with a sense of humour and an excellent attention to detail. The starting salary for this position is £ per year rising to £ after successful completion of an initial three month probation period. Our management team all started as care coordinators so there really is fantastic potential for further career development in this role! Applicants must: Have an excellent telephone manner, attention to detail and the ability to work under pressure. Be able to work confidently with Excel, Word, and Outlook. Be prepared to work some evening shifts, weekends and bank holidays. Be able communicate across the board with social services, health professionals, care workers, service users and their families. Have a calm, patient telephone manner and be professional at all times. Have an outgoing and friendly personality with a good sense of humour. Your responsibilities will include: Helping to answer all incoming phone calls and dealing with queries efficiently. Maintaining and updating our care rota database with high standards of detail. Organising the schedules of Home Care Assistants and arranging cover for sickness and absence. On-call duties two evenings a week and every other weekend. A D.B.S. check will be required.